Full Stack Developer Customer Service (m/f/d)

Permanent employee, Full-time · Remote

Connected to the future
We support our customers in making buildings more climate-friendly, more comfortable and more affordable with connected real estate, simple products and high processing and service quality. We provide our customers with efficient, tailored processes and applications for operating IoT infrastructures in real estate, as well as our flexible Enterprise-IoT-Suite, in which we manage data from many millions of sensors into intelligent products and services.
Your mission

Together with other Software Developers, a Product Owner and our Customer Service staff you will build and improve our Zendesk-based solution and processes. Your work will enable our agents to deliver high-quality service to our B2B and B2C customers.

In addition, the following tasks will be part of your position:

  • You will become a member of one of our engineering teams, building products of the
    Beyonnex ecosystem

  • You will be involved in every part of the software engineering process and in the lifecycle of the services that your team is building - requirements, design, development, testing, deployment, maintenance, operations and improving software based on user feedback and usage metrics

  • You will work closely with the customer support agents and our product experts, conceiving, refining and delivering new ideas 

What we need from you

We are searching for a motivated candidate with following qualifications:

  • Good knowledge of a web-development stack, frontend and backend

    • including a frontend framework and TypeScript

    • knowledge of or willingness to learn a JVM-based stack for the backend

  • Professional experience working as a software developer, or a completed apprenticeship/degree in a related field

  • Practical experience working in agile development teams

  • German language skills, C1 or better

  • English language skills, B2 or better

  • Curiosity and the ability to learn fast

  • Motivation to iteratively develop processes in our organization

  • Problem-solving mindset

Benefits are following skills and interests:

  • Experience with Zendesk as a software developer or as a user

  • Bachelor or Master in Computer Science or related fields

  • Experience following a Test-Driven Development (TDD) approach

  • Experience working with microservices-based architectures and Cloud Service Providers (preferably AWS)

What we offer you
We have a modern environment with flat hierarchies. Our colleagues very often highlight our great spirit to achieve our goals. Our company is a place to be yourself, aim high, taking care of each other and growing without limits. Additionally, we offer following benefits:

  • Modern hardware and the opportunity to work with cutting-edge technologies
  • Besides our 100% remote work possibility, we offer an office in Hamburg (Hammerbrook) and also co-working spaces all over Europe, for a more personal collaboration
  • Space and budget for personal growth
  • Flexible working hours 
  • 30 days vacation
  • Coffee, tea and water for free in our office
  • JobRad-Leasing 
  • Events for employees to celebrate our achieved goals and great team-spirit
  • Community of Practice and Knowledge Nuggets for improving your skills
What's next?
  1. Send us your complete application documents (curriculum vitae and references).
  2. Once you've submitted an application, if successful, you will directly get in touch with our HR team to get to know each other.
  3. You can also meet other team members of beyonnex to get more information about our company and why we love working at beyonnex. 
In case you have any questions about the offered position, your application or the application process, send us an email to jobs@beyonnex.io.
About us
beyonnex.io is part of noventic group, a pan-European group of companies driving climate intelligent management of real estate. The independently operating noventic brands manufacture sensors, radio hardware and control devices, offer services for the operation of IoT infrastructures in real estate, and operate Enterprise-IoT-Suite as well as applications for the realization of climate goals, comfort and profitability. With around 890 employees, the company now realizes over € 200 million in sales and is considered the driver of innovation in the industry.
Your application!
We appreciate your interest in beyonnex.io. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at jobs@beyonnex.io.
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